
Primary client population: chronic and complex needs
Veterans with ongoing medical conditions requiring consistent healthcare coordination and long-term support: chronic condition management, mental health support, physical rehabilitation, long-term wellness planning.

Secondary client population: moderate assistance
Veterans who require targeted medical services, periodic evaluations, or additional support for specific health concerns: medical evaluations, provider referrals, preventive healthcare, specialized treatment access.

Infrequent client population: temporary and limited needs
Veterans who need occasional healthcare assistance or short-term support: short-term healthcare support, wellness consultations, care navigation, self-managed care resources.